ELECTRICITY - For arrivals between the Spring Bank Holiday week and the end of September, all electricity is included in the price. For arrivals during the rest of the year, consumption is payable, at cost, at time of departure.

OCCUPANCY - Bookings are from 3.00 pm on the day of arrival until 10.00 am on the morning of departure. The property must not be occupied by more than the number of persons whose names are entered on the booking form or as other wised agreed. The Hirer agrees to vacate the property by the due time and to leave it in a clean and tidy condition, otherwise a cleaning charge may be levied.

DAMAGE, LOSS & NUISANCE - The Hirer agrees:

(a.) That supervision of children, babies, dogs and any adults requiring care remains the responsibility of the Hirer at all times.
(b.) To pay for any damage or loss however caused, excluding reasonable wear and tear incurred during occupation.
(c.) Not to cause nuisance or annoyance to occupants of nearby property.
(d.) To allow reasonable access to the property by the Owner if it is deemed necessary.

If in the opinion of the Owner the Hirer or any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be discharged and the Owner repossess the property immediately The Hirer will remain liable for the whole cost of hire and no refund shall be due

SECURITY - The doors must be locked and windows closed whenever the property is unoccupied.

PETS - Pets may be accepted subject to prior agreement in the Lodges only. Dogs must never be left in the property on their own and are accepted only on the condition that they are not exercised in the grounds and are kept on the lead at all times. Any fouling in the grounds must be cleaned up immediately by the Hirer Dogs are not allowed on beds, chairs or sofas, the Hirer is responsible for bringing suitable bedding for them.

CANCELLATION & INSURANCE - Once a booking is confirmed the Hirer is responsible for the total cost of the holiday In the event of cancellation by the Hirer the Owner will endeavour to re-let the property and if successful will refund any monies paid less the non-refundable deposit and the Insurance Premium (if any). To protect against such loss it is strongly recommended that insurance against cancellation is taken out at the time of booking (see rear of Booking Form).

BOOKING ALTERATIONS - If for reasons beyond its control the Owner has to cancel or alter arrangements made for the Hirer it will make every effort to offer an alternative property if one is available. If the Hirer does not accept the alternative offered the Owner will return to the Hirer all monies paid, whereupon the Owner's liability will cease.

LIABILITY - The Owner cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property and its plumbing, electrical services or otherwise, or exceptional weather Furthermore no responsibility is accepted for loss or damage of property (including pets), vehicles or vehicle contents belonging to the Hirer or any member of the party during their occupancy.

COMPLAINTS - If in the opinion of the Hirer there are grounds for complaint, it is the duty of the Hirer to take it to the Owner immediately and in any event before departure to allow remedial action to be taken. It is specifically agreed that failure by the Hirer to notify the Owner of any complaint in accordance with this timescale will entitle the Owner to refuse to entertain the complaint, irrespective of its merits.

DESCRIPTIONS - Whilst the Owner makes every effort to ensure the accuracy of property descriptions, these are inevitably subjective and are for guidance only If there are any points of particular importance please contact the Owner to clarify information. Whilst the Owner has taken all responsible steps to ensure that the information contained in its brochures tariffs, leaflets and advertisements are accurate the Owner reserves the right to alter, substitute or withdraw any facility or amenity.

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